Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Just had a text message from my local water company.
I need to reply to the message, but it’s a five digit short code, which Smarty do not currently support.
Any idea when Smarty will support short codes Rebekah_150 JodieC ?
This issue has been going on for years now 😤😠
I've been with Smarty for over 4yrs and I have seen the exact same 'advice' about short code numbers in all that time. It is especially frustrating because so many companies now use these numbers as their day to day communication and they can not be replied to 😠 Even if they only sort out this part of it for now and then work on the 'paid competitions' part after, it would be immensely helpful!
I joined Smarty because short codes were not that prevalent, and it wasn't something I needed at the time, but now.....
And, NOWHERE in the SMARTY info you read when looking to join the network tells you about the lack of short code compatibility, you have to dig around to find the info (which I'm sure many don't as it's not in the fore front of their minds at the time of joining until it's relevant and then the Q&A always gives the same non-committal answer of 'we are working on it') 😠😠😠
If SMARTY want to stay a competitive/relevant provider they really need to work on this as there are so many more (just as competitive) out there!
