Forum Discussion

StevenR_3358875's avatar
StevenR_3358875
SMARTY Pioneer
11-05-2025
Solved

All my contacts have disappeared

  • MSF's avatar
    MSF
    13-05-2025

    StevenR_3358875  Contact list is not held in your Smarty account. If your phone is backed up e.g to a Google account, you should be able to sync the list back to your phone.

3 Replies

  • Linsey's avatar
    Linsey
    SMARTY Moderator
    12-05-2025

    Hi StevenR_3358875

    It seems like there might be a little issue with your syncing or account settings.

    • Have you recently purchased a new device? 
    • What kind of device is it you are using? 
    • StevenR_3358875's avatar
      StevenR_3358875
      SMARTY Pioneer
      12-05-2025

      No it not a new device and it is a Galaxy A54.

      • MSF's avatar
        MSF
        SMARTY Guru
        13-05-2025

        StevenR_3358875  Contact list is not held in your Smarty account. If your phone is backed up e.g to a Google account, you should be able to sync the list back to your phone.