Forum Discussion
EmilyBr_3166477
01-02-2025SMARTY Enquirer
Activating a second sim
I have bought two SIM cards in the supermarket one for me and one for my son. I have activated mine fine but having watched both the videos on activating the SIM card so I can add him to the ‘group’,...
AndrewM_3479495
15-07-2025SMARTY Pioneer
That page does not exist on the app. Tapping it just takes you to the Dashboard. It only exists on the web.
MSF
15-07-2025SMARTY Guru
AndrewM_3479495 On the app, it is the bottom block of text and says 'find out more' - that explains the steps via video or else via written steps for both web and app
- AndrewM_347949515-07-2025SMARTY Pioneer
The app has no route to activate a second SIM obtained elsewhere. As I said, trying to do so always takes you to ordering and paying for a SIM from Smarty which defeats the purpose of looking to get up and running quickly by buying a SIM from a shop or, as in my case, using one supplied with a mobile router.