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MaryHarr_844068's avatar
MaryHarr_844068
SMARTY Pioneer
06-10-2023

Activating a new SIM

I have bought a new SIM in a shop for my daughter’s phone. She is under 16 and therefore can’t have her own account. I already have an account but can’t seem to activate her SIM from my account. I am stuck in a loop! Help!!!

1 Reply

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    08-10-2023

    This is usually possible if adding the SIM to a Group Plan. Have you setup a Group Plan MaryHarr_844068?