Forum Discussion
Solved
Activated group plan sim but put the wrong sim card in (bonus sim)
Taken me 15 days to figure this out and now have only 15 days remaining on group plan monthly SIM. Can I re-set the date of activation/ payment period to today as its now started using data since I f...
Hello FredPick_357828 Think that you will need to throw yourself upon the mercy of the Support Team via web chat.
Once you have confessed then you can grovel a bit and ask if they can help youðŸ˜
April 30th 23 group plan £9 debit, no data used because I installed the wrong SIM card, no data used for 30days. May 30th 23 group plan £9 debit renewal Taken me 15 days to figure out installed wrong SIM card and now have only 15 days remaining on group plan monthly SIM. Can I re-set the date of activation/ payment period to today as its now started using data since I found my mistake 30minutes ago. Get some degree of sympathy/ understanding/ credit or outright TOUGH **bleep** so as I know not to approach you again.....
