Forum Discussion
Account paused
Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused. I haven't paused it, does anyone know how to unpause my plan?
I had the same issue as well this morning. My account was paused because there was a delay in Smarty taking my payment. The payment went through at 05:18 this morning and my account un-paused about 5 minutes later. I found it a bit bizarre and unnerving. My account is okay now though. The weird thing is I still had network access despite my account supposedly being paused.
