Forum Discussion
MarcoLam86
24-05-2025SMARTY Pioneer
According to payment for special offer upgrade to 50GB
I received email regarding special offer upgrade to 50GB with zero extra to pay. Then, I tried to change my plan and Confirm the plan change and hit Pay. However. I found out that I will be charged £...
MSF
24-05-2025SMARTY Guru
MarcoLam86 If you are an existing customer, you need to arrange this via web chat with Smarty Support. The issue has been covered in a lot of previous threads.
MarcoLam86
24-05-2025SMARTY Pioneer
Thank you for your help🤗
- MSF24-05-2025SMARTY Guru
MarcoLam86 You're welcome!
- MarcoLam8625-05-2025SMARTY Pioneer
Hello MSF, I contacted SMARTY support today and they have helped me reslove the issue. Thanks again 🤗
- MSF26-05-2025SMARTY Guru
MarcoLam86 Good news!!! 🎉