Forum Discussion
Absolute Tw@T
All i know is the name was "Sanket"
this employee of yours is something else, asks me if I would like a new sim sent out but says my service will terminate until the new sim arrives, I tell him no I need my service I do not want a new sim...Sanket ignores me and sends out a new sim instantly after I said NO, so now im cut off for no reason and then proceeds to tell me the new sim will take 2 business days...today's FRIDAY...**bleep** !! so now im without service for the next 4 days or more...great work Smarty you just lost a customer 🤬
2 Replies
StevenP_2760213​ You are not writing to Smarty here - we are forum members, so customers like you.
If you need a replacement sim for some reason, this is often because yours has been lost or stolen. For that reason, your account blocks for your security so that nobody unauthorised can use your account.
Of course, we don't know why you contacted the agents, so it is hard to say much more at this point.
Nope I do not need a new sim thats the whole point why im pissed. And of course smarty can see these msgs whether they reply ir not ots still linked to there company someone sees it, and its too late ive left the company after that stunt, bunch of cowboys working there
