Forum Discussion

Bigland's avatar
Bigland
SMARTY Maverick
11-06-2025

Abingdon area network issue

All this week, while my phone is showing normal 4G bars (maybe a little low?), it fails to load any page requiring an internet connection. If I travel several miles from Abingdon (usually to the south) I can connect again. According to the postcode checker, no issues have been reported, but I’ve seen someone on Facebook near to me report a similar sounding issue. Have tried network resets, factory resets and moving SIM between phones with no change. Really seems to be a network issue rather than a me issue. Anyone else?

Abingdon
Network
Oxfordshire

2 Replies

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    13-06-2025

    Hi Bigland 

    Thank you for reaching out to our SMARTY community forum. I hope you're doing well.

    SMARTY's coverage checker displays the coverage without outages, we also offer a network status checker that will show if there's any outages in your area, please see here:

    Network status checker | SMARTY

    I hope this helps!

    - Jodie

    • Bigland's avatar
      Bigland
      SMARTY Maverick
      21-06-2025

      The problem affected me all week until Friday 13th (the day of your reply), when miraculously everything was up and running again.

      The status checker said everything was fine all week, I think. Funnily enough, today it says there's a problem being worked on, but everything's fine for me.