Forum Discussion

LeeHowe_2019952's avatar
LeeHowe_2019952
SMARTY Pioneer
30-04-2023
Solved

4GB Plan Cost query

Just activated account but concerned at cost. I signed up for 4GB plan @ £5 month offer, but on checking my plan details is states £6 per month. Is this correct as the offer stated a £1 discount.
Any advice appreciated. Many thanks. 

  • MSF's avatar
    30-04-2023

    From memory, the plan does sometimes show up at first the original undercounted price, but later changes to correct price with original crossed through.

    To be certain, why not have a web chat with Support team as they can check your account, whereas Forum members cannot do that.

    I'm sure it will work out right....with a little patience🙄

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    30-04-2023

    From memory, the plan does sometimes show up at first the original undercounted price, but later changes to correct price with original crossed through.

    To be certain, why not have a web chat with Support team as they can check your account, whereas Forum members cannot do that.

    I'm sure it will work out right....with a little patience🙄