Forum Discussion

Asoka's avatar
Asoka
SMARTY Maverick
07-08-2023
Solved

3G

Is it normal that toaming only gives 3G in France? 

  • Chalkychap's avatar
    07-08-2023

    Okay Asoka, is it possible your handset isn't using "Auto" for selecting the mobile data network mode? 

    Perhaps your handset is set to select 3G - alternatively, there may only be 3G network coverage available at your location in France. 

     

  • MSF's avatar
    07-08-2023

    Asoka  If a network is busy, I feel that they will often prioritise their own customers over people roaming from another country. To be fair, I don't blame them because I would expect that as a direct customer of a network they would give me priority. (Might that be the reason why 3 network customers get the better speeds over Smarty customers?)

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    07-08-2023

    Asoka  If a network is busy, I feel that they will often prioritise their own customers over people roaming from another country. To be fair, I don't blame them because I would expect that as a direct customer of a network they would give me priority. (Might that be the reason why 3 network customers get the better speeds over Smarty customers?)

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    07-08-2023

    Okay Asoka, is it possible your handset isn't using "Auto" for selecting the mobile data network mode? 

    Perhaps your handset is set to select 3G - alternatively, there may only be 3G network coverage available at your location in France.