Forum Discussion

Bigskimp's avatar
Bigskimp
SMARTY Rookie
08-03-2024
Solved

£12 refund

  • Bigskimp's avatar
    Bigskimp
    08-03-2024

    Registered account but not activated yet. Smarty took £12 out my account already 

4 Replies

  • Bigskimp's avatar
    Bigskimp
    SMARTY Rookie
    08-03-2024

    Registered account but not activated yet. Smarty took £12 out my account already 

    • Tascha's avatar
      Tascha
      SMARTY Moderator
      09-03-2024

      Hi Bigskimp the first months payment is taken upfront however, your billing cycle won't begin until you activate the SIM

    • Bigskimp's avatar
      Bigskimp
      SMARTY Rookie
      08-03-2024

      Can you refund me back the money

      • MSF's avatar
        MSF
        SMARTY Guru
        09-03-2024

        Bigskimp  Sorry but don't understand the full issue here.

        We are forum members like you and so cannot arrange any refunds. You need to web chat with the Support Team for that.