Which devices are compatible with our 5G network?
Supported Devices If your device isn’t listed, you may not be able to use our 5G network, however, you’ll still have access to our 3G and 4G service. Manufacture Model Alcatel TCL 10 5G Apple iPhone 14 Pro Max iPhone 14 Pro iPhone 14 Plus iPhone 14 iPhone 13 Pro Max iPhone 13 Pro iPhone 13 iPhone 13 Mini iPhone 12 Pro Max iPhone 12 Pro iPhone 12 iPhone 12 Mini Google (enabled on Android T) Pixel 7 Pro Pixel 7 Pixel 6a Pixel 6 Pixel 6 Pro Huawei Mate 40 Pro 5G P40 5G P40 Pro 5G Mate 20 X 5G P40 Lite 5G Honor Magic 4 Pro Magic 4 Lite 70 5G X8 5G Nokia X10 5G Oppo Find X3 Pro Find X3 Neo A74s One Plus 10 Pro 9 Pro Nord CE 5G Nord 5G 8 Pro 5G 8 5G, Nord 2 5G Samsung Galaxy S22 Ultra 5G Galaxy S22+ 5G Galaxy S22 5G Galaxy S21 Ultra 5G Galaxy S21+ 5G Galaxy S21 5G Galaxy S21 FE 5G Galaxy S20 Ultra 5G Galaxy S20+ 5G Galaxy S20 5G Galaxy S20 Galaxy S20 FE 5G Galaxy S10 5G Galaxy Note 20 Ultra 5G Galaxy Note 20 5G Galaxy Note 10+ 5G Galaxy Fold 3 Galaxy Fold 2 5G Galaxy Z Flip 5G Galaxy Flip 3 5G Galaxy A52s 5G Galaxy A53 5G Galaxy A32 5G Galaxy A33 5G Galaxy A90 A21s Xiaomi Mi 12 5G Mi 12T Pro 5G Mi 12 Lite Redmi Note 11 Pro 5G Redmi Note 11 5G Redmi Note 10 5G Note 10 5G Mi 11 Lite 5G NE Mi 10 5G Mi 10 T Pro 5G Mix 3 5G Mi 11 Lite 5G Mi 11 5GGetting started with SMARTY
All the info you need on switching, activating, SIM deliveries... Activating my SIM Begin your billing month and start using your shiny new plan. Activating a spare/bonus SIM or a SIM bought in a shop or other online supplier Have a SMARTY SIM and want to activate it? Here is how to do it. Transferring my number Keep your old number and bring it to SMARTY. Start using a new number When you switch to SMARTY you'll receive a new number. SIM delivery Know how SMARTY SIMs are delivered to understand when your SIM will arrive. When should I start using my SIM? Know when's best to insert your new SMARTY SIM into your devise for a smooth set up. Using the right kind of SIM card Learn how to get started with one of our SIMs. Cancel my old phone number and account with my previous provider See how we can terminate your old number and account services with your previous network provider for you. Parental restrictions Find out about how to access adult content and SMARTY's policy on parental control. Unlocking my phone Need to unlock your device? Here's how to do it. I can't access my previous SIM Switch to SMARTY without your old SIM from your previous provider. Using the internet after you’ve joined SMARTY If you can’t use your available data, here’s how to update your APN settings. Setting up voicemail Discover how to set up voicemail on your SMARTY SIM. Your plan agreement with us Read about your plan agreement with us.About SMARTY
If you're brand new to SMARTY, here's what we're all about. Save money on your mobile phone bill with SMARTY Money-saving tips, from SMARTY. New to SMARTY? Discover our simple range of plans. SMARTY and Three Wondering about the relationship between SMARTY and Three? Terms & Conditions SMARTY Terms & Conditions. Getting the help you need Find out how to contact us. About our app Everything you need to know about the SMARTY app. Access education without consuming your data Visit Oak National Academy online without consuming your data. Our policy on data shaping and network throttling. Our policy on data shaping and network throttling. PR and Media Enquiries PR and Media Enquiries. Becoming a SMARTY affiliate Love our brand? Then become an affiliate. Price Match Challenge My current provider offered to match the price.Data, calls and texts
Discover what's included in each SMARTY plan. How can I change my plan? If you want to upgrade to a bigger plan or downgrade to a smaller plan, here are just a few things to keep in mind. How does the data discount work? Learn how unused data is turned into money off your next bill. What is the difference between our data discount and other plans? Discover our simple range of plans. Checking how much data you've got left Find out how easy it is to see your data usage at any point. Need extra data on top of your plan allowance? How to stay online when you've run out of data for the month. What happens when you run out of data? Here are your options when you've used up your allowance. SMARTY's data notifications Here's when we'll be in touch regarding your data usage. Tethering and mobile hotspots Understand whether you can tether with your SMARTY plan. Premium, freephone and service numbers Here's the lowdown on which numbers you can call and text. Voicemail and SMARTY Find out whether voicemail is included within your plan. Changing your Call ID settings Changing your Call ID settings. Setting up Call Forwarding Setting up Call Forwarding. Are all calls free with SMARTY plans? Learn exactly what's included with our range of plans. Are all texts free with SMARTY plans? Learn exactly what's included with our range of plans. Will an MMS message be chargeable? Find out exactly what's included our range of SMARTY plans. Unlimited calls and texts: what’s included and what’s not Here's the lowdown on what’s included in your unlimited calls & texts.Network and service
Network upgrades, WiFi calling, and troubleshooting network related issues. Network coverage Discover why the SMARTY network is so powerful. Mobile and Broadband Estimated Maximum Speeds The estimated maximum speed that the SMARTY Network (powered by Three) will support. Free Wi-Fi on London Underground Stay connected underground at over 250 stations. What bandwidth and spectrum is available on SMARTY? Learn about the difference between 3G, 4G, 4G+, VoLTE, and L-Band. Switching off 3G Learn how saying goodbye to 3G affects you. Am I 5G ready? Here’s how you can access our 5G network. Which devices are compatible with 5G? To use our 5G network, you will need a compatible device. What is WiFi Calling? Here’s the lowdown on what WiFi Calling is and why it’s great for keeping you connected. How do I use WiFi Calling? Everything you need to know about setting up and using WiFi Calling. Which devices are compatible with WiFi Calling? To use WiFi Calling, first, you'll need a compatible mobile device. Tips for using WiFi Calling Info on using WiFi Calling while abroad or in public hotspots, and WiFi requirements for getting the best call quality. My WiFi Calling is not working Steps to help you troubleshoot WiFi Calling Planned works Planned works. Signal issues and dropped calls Find out how to resolve problems with your service. SMARTY and eSIM SMARTY and eSIM.
