Getting started with SMARTY All the info you need on switching, activating, SIM deliveries... Activating my SIM Begin your billing month and start using your shiny new plan. Activating a spare/bonus SIM or a SIM bought in a shop or other online supplier Have a SMARTY SIM and want to activate it? Here is how to do it. Transferring my number Keep your old number and bring it to SMARTY. Start using a new number When you switch to SMARTY you'll receive a new number. SIM delivery Know how SMARTY SIMs are delivered to understand when your SIM will arrive. When should I start using my SIM? Know when's best to insert your new SMARTY SIM into your devise for a smooth set up. Using the right kind of SIM card Learn how to get started with one of our SIMs. Cancel my old phone number and account with my previous provider See how we can terminate your old number and account services with your previous network provider for you. Parental restrictions Find out about how to access adult content and SMARTY's policy on parental control. Unlocking my phone Need to unlock your device? Here's how to do it. I can't access my previous SIM Switch to SMARTY without your old SIM from your previous provider. Using the internet after you’ve joined SMARTY If you can’t use your available data, here’s how to update your APN settings. Setting up voicemail Discover how to set up voicemail on your SMARTY SIM. Your plan agreement with us Read about your plan agreement with us. Published 06-12-2022View ContributorsVersion 1.0