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Setting up your iOS device to work abroad
Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. We’ve created a step-by-step guide to easily set up your phone to work for roaming. 🌍✈ Follow these steps to get your phone ready: Go to ‘Settings’ Open ‘Mobile Data’ Open ‘Mobile Data Network’ Change the Mobile Data and MMS APN to: mob.asm.net That’s the only thing you have to change. If there’s any information in other fields, you can leave it as it is. It should look like this:21likes0CommentsSetting up your Android device to work abroad
Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. We’ve created a step-by-step guide to easily set up your phone to work for roaming. Follow these steps to get your phone ready: Go to ‘Settings’ Tap ‘More…’ under ‘Wireless & Networks’ or 'Connections' Open ‘Mobile Network’ Open ‘Access Point Names’ - If you don’t have any access point you’ll need to create a new one and skip to step number 7. Open ‘3’ Open ‘Edit Access Point’ Change the APN to: mob.asm.net Your settings should look lie this: Name: 3 APN: mob.asm.net User name: [leave this field blank] Password: [leave this field blank] MMSC: http://mms.um.three.co.uk:10021/mmsc MMS proxy: mms.three.co.uk MMS port: 8799 APN type: [leave this field blank]17likes0CommentsPrivacy and Security
Privacy and Security Emergency Alert Service Find out more about the UK Governments Emergency Alerts Service UK GDPR and SMARTY What it is, and what it means for you. Subject Access Request What it is, and what it means for you. Privacy and security Privacy and security. Staying secure online Staying secure online. Mobile security Mobile security. Personal security Personal security. Financial security Financial security. Protecting yourself from card fraud Protecting yourself from card fraud. Social Media security Social Media security. App security features Find out how you can log in to the app through face or fingerprint recognition and choose to trust the device. Improving the security of your account through Multi Factor Authentication Find out about the one time passcode we'll send you to access your account. Victim support websites Here are the websites you can visit without using up your data. Data Portability What it is, and what it means for you. Spam messages on your phone Spam messages on your phone. Text Spam (Smishing) Recognising text spam and what to do next. Adding SMARTY to your safe senders list Find out why you need to receive our emails. Dealing with malicious and nuisance calls Learn how to handle upsetting and annoying calls. 'Flubot’ or Delivery Service Fraudulent SMS. Advice for customers Guidance on an SMS attack. Types of fraud Types of fraud. Your credit file Your credit file. Phone software and apps Phone software and apps. Marketing and unexpected calls Marketing and unexpected calls. Internet safety for children Internet safety for children. Protecting your privacy Protecting your privacy.0likes0CommentsWhich devices are compatible with our 5G network?
Supported Devices If your device isn’t listed, you may not be able to use our 5G network, however, you’ll still have access to our 3G and 4G service. Manufacture Model Alcatel TCL 10 5G Apple iPhone 14 Pro Max iPhone 14 Pro iPhone 14 Plus iPhone 14 iPhone 13 Pro Max iPhone 13 Pro iPhone 13 iPhone 13 Mini iPhone 12 Pro Max iPhone 12 Pro iPhone 12 iPhone 12 Mini Google (enabled on Android T) Pixel 7 Pro Pixel 7 Pixel 6a Pixel 6 Pixel 6 Pro Huawei Mate 40 Pro 5G P40 5G P40 Pro 5G Mate 20 X 5G P40 Lite 5G Honor Magic 4 Pro Magic 4 Lite 70 5G X8 5G Nokia X10 5G Oppo Find X3 Pro Find X3 Neo A74s One Plus 10 Pro 9 Pro Nord CE 5G Nord 5G 8 Pro 5G 8 5G, Nord 2 5G Samsung Galaxy S22 Ultra 5G Galaxy S22+ 5G Galaxy S22 5G Galaxy S21 Ultra 5G Galaxy S21+ 5G Galaxy S21 5G Galaxy S21 FE 5G Galaxy S20 Ultra 5G Galaxy S20+ 5G Galaxy S20 5G Galaxy S20 Galaxy S20 FE 5G Galaxy S10 5G Galaxy Note 20 Ultra 5G Galaxy Note 20 5G Galaxy Note 10+ 5G Galaxy Fold 3 Galaxy Fold 2 5G Galaxy Z Flip 5G Galaxy Flip 3 5G Galaxy A52s 5G Galaxy A53 5G Galaxy A32 5G Galaxy A33 5G Galaxy A90 A21s Xiaomi Mi 12 5G Mi 12T Pro 5G Mi 12 Lite Redmi Note 11 Pro 5G Redmi Note 11 5G Redmi Note 10 5G Note 10 5G Mi 11 Lite 5G NE Mi 10 5G Mi 10 T Pro 5G Mix 3 5G Mi 11 Lite 5G Mi 11 5G4likes0CommentsWant to deactivate your voicemail?
If you have voicemail set up but now want it deactivated, get in touch with us via web chat so that we can arrange for this to happen. Our team on web chat are available from 8am-8pm 7 days a week. Just look for the green chat icon on our main website - https://smarty.co.uk/ Please note that turning off your voicemail can take up to 48 hours to complete. If you're using your SIM outside the UK and you've requested that we switch off your voicemail, please be aware that it may remain active while you're overseas. If you want to re-activate your voicemail again after our team has deactivated it, simply follow the set-up steps again: Dial 123 from your SMARTY SIM Choose a PIN Select # and confirm. Record your name8likes0CommentsHow can I turn off the adult content filter?
If you’d like to turn off the adult content filter, you’ll need a valid credit card (not a debit card) to verify you're over 18, which we validate by taking a £1 transaction and immediately refunding it. I have a credit card, take me to adult content settings Or, via our app: Select You > Account Settings > Content and device settings Don't own a credit card? 💳 If you don't a credit card, don't worry. Please get in touch with us via web chat where we'll just need to confirm you're over 18 through receipt of valid photo ID such as a Passport or Driving Licence. Web chat is available 8am-8pm, 7 days a week. Just look for the green chat icon on our main website - https://smarty.co.uk/11likes0CommentsGetting started with SMARTY
All the info you need on switching, activating, SIM deliveries... Activating my SIM Begin your billing month and start using your shiny new plan. Activating a spare/bonus SIM or a SIM bought in a shop or other online supplier Have a SMARTY SIM and want to activate it? Here is how to do it. Transferring my number Keep your old number and bring it to SMARTY. Start using a new number When you switch to SMARTY you'll receive a new number. SIM delivery Know how SMARTY SIMs are delivered to understand when your SIM will arrive. When should I start using my SIM? Know when's best to insert your new SMARTY SIM into your devise for a smooth set up. Using the right kind of SIM card Learn how to get started with one of our SIMs. Cancel my old phone number and account with my previous provider See how we can terminate your old number and account services with your previous network provider for you. Parental restrictions Find out about how to access adult content and SMARTY's policy on parental control. Unlocking my phone Need to unlock your device? Here's how to do it. I can't access my previous SIM Switch to SMARTY without your old SIM from your previous provider. Using the internet after you’ve joined SMARTY If you can’t use your available data, here’s how to update your APN settings. Setting up voicemail Discover how to set up voicemail on your SMARTY SIM. Your plan agreement with us Read about your plan agreement with us.0likes0CommentsAbout SMARTY
If you're brand new to SMARTY, here's what we're all about. Save money on your mobile phone bill with SMARTY Money-saving tips, from SMARTY. New to SMARTY? Discover our simple range of plans. SMARTY and Three Wondering about the relationship between SMARTY and Three? Terms & Conditions SMARTY Terms & Conditions. Getting the help you need Find out how to contact us. About our app Everything you need to know about the SMARTY app. Access education without consuming your data Visit Oak National Academy online without consuming your data. Our policy on data shaping and network throttling. Our policy on data shaping and network throttling. PR and Media Enquiries PR and Media Enquiries. Becoming a SMARTY affiliate Love our brand? Then become an affiliate. Price Match Challenge My current provider offered to match the price.0likes0Comments
