[Feedback] Parental Controls - seeking feedback and ideas for the SMARTY app
Hello SMARTY Community, We always love to hear your input, and right now we are exploring ideas about helping parents to keep their children safe online. As with most potential online dangers, there are several risks such as: 1. Cyberbullying, Sexting - anything to do with how your children are spoken to online 2. Exposure to pornography, violent content - anything to do with content they see online 3. Privacy and scams - anything that involves your children's personal data being targeted by scammers Which one of these threats concerns you the most? How do you make sure your child can enjoy the internet safely? We look forward to hearing your opinions and suggestions. Thank you! Team SMARTY5.7KViews3likes5Comments[IMPORTANT] App and Web Login Verification main thread
Hi Everyone, Thank you for letting us know regarding your experience with the current MFA setup. Following your feedback we have made some changes and they should be live now. Please make sure to setup your device or browser as 'Trusted' in order to avoid session timeout. Let us know if you are still prompted to enter and verify you account details every time you open SMARTY app or the website. Thank you! P.S. Recent topics regarding this subject will be gradually merged with this main thread.14KViews3likes23CommentsHigh Data Usage
My sister-in-law signed up with Smarty's 40GB data plan 14 days ago and she is a very light data user and yet the Smarty App states she has used 34GB of her allowance. Fortunately she is using a TP-Link 4G Router which independently records the data used. I will be paying her a visit soon to examine the Router info, her devices and general setup. For now I am suspicious as to the validity of the data usage Smarty reports via their App. Call back in a week for an update.1.8KViews1like1CommentWhy not Up your game @Smarty. physical SIM cards to eSIMs be introduced to Smarty's serv
In the vibrant landscape of telecommunications, the potential adoption of eSIM technology by Smarty heralds a new era of convenience, security, and environmental stewardship. This leap forward promises seamless carrier switching, allowing users to effortlessly navigate between networks, a boon for international travelers and those desiring the utmost flexibility in their connectivity. The eSIM technology also introduces the capability to house multiple phone numbers on a single device, blending personal and professional worlds with unprecedented ease. Such a feature is invaluable for the modern user, who navigates diverse roles requiring distinct communication channels. Moreover, eSIMs stand as pillars of sustainability in the digital age, eliminating the need for plastic SIM cards and their accompanying waste. This shift not only reflects a commitment to innovation but also to ecological responsibility, aligning with broader global efforts to reduce environmental impact. Security is enhanced with eSIMs; their embedded nature offers robust protection against physical threats, coupled with the ability to remotely manage and secure devices. This provides users with peace of mind, knowing their digital identity is safeguarded. As we edge closer to widespread 5G adoption, eSIM technology positions Smarty at the forefront of the telecommunications revolution, ensuring readiness for the next wave of network evolution. This strategic move not only promises to enrich the user experience but also solidifies Smarty's role as a forward-thinking provider in a competitive landscape.4.8KViews1like6CommentsApp and Website login constantly asks for verification - never remembers trusted devices
Why is it that every time I access the website and/or app (Android Galaxy S23 Ultra) I am constantly nagged to enter a verification code (sent via email or text). This is especially annoying when using the phone app as it explicity it asks if I "trust this device". Why not just add biometric (fingerprint/face id) support and be done with it? Does anyone else have this issue?Solved4.8KViews1like7Comments