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Riccard_2393905
SMARTY Maverick
Joined 3 years ago
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Re: Sudden slow wifi
I have used smarty for almost two years for my work and it has been good, if sometimes a little slow, as long as I am careful to not use other devices meanwhile am working. It is interesting that you are assuming I raised those points as I might wish to make a complaint when is actually not my intention. I have chosen myself to try and use another sim card. It is not all about money. I come here to look for support which I got from another user who has been useful and kind to share their knowledge with me. I am grateful for it as it is rare those days to be able to get support when there is nothing material in return as your comment clearly reinforced…1.5KViews0likes2CommentsRe: Sudden slow wifi
Really thank you for your support is really appreciated. I tried different places but is no difference and I also think that being in the middle of the north pennines there aren’t many mast to connect to….I checked the smarty service in the area and it appears to be in full working order. Then I did a wifi service diagnostic which shows an ok service for this wifi with a slow ping and little intereference which appears to not be an issue….so I do not have a clue of how to sort this out…I will start working soon and all I really need is for it to have enough capacity to allow me to have my clients sessions as I am a therapist and this is priority number one as you can imagine….will find out soon enough…1.5KViews0likes5CommentsRe: Sudden slow wifi
Thank you for replying to me. The reason for getting another sim and router is not because the first one did not cover the house but is because we live in a rural area and the wifi is not strong so is two of us and we wanted one system each to do our work at the same time without affecting one another. However, now I shut down the latest router and sim but the previous one is still working slow and I have no idea how to bring it back to its previous speed. Do you suggest to change the frequency even in this case? Will it help?1.5KViews0likes7CommentsSudden slow wifi
I just got another smarty unlimited broadband sim added to my first one in the same household. I got two tp-link router and to start with both broadband worked ok. From the second day onwards both broadband speed got really slow. I tried to switch one off and it made no difference. I contacted smarty before doing this and they told me it would be ok to have two sim cards but clearly it is not. How do I solve this? Before the speed was ok, not amazing but ok. Now is really slow and even searching for a simple thing online takes ages for the page to load1.5KViews0likes9Comments