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VeenodR_2592143
SMARTY Pioneer
Joined 11-03-2024
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Re: UNPAUSE PLAN
I have the same problem. Just started a contract with SMARTY. Number ported well. Unfortunately my phone was stolen. I informed them. They sent me a replacement sim. In the meantime they paused my plan. Got new phone and new Smarty replacement sim. Followed all instructions to try to activate sim. Plan still paused . No way to unpause it myself. Been on the messaging service for over an hour. No luck. They could grasp the issue. Will now escalate. Will take 2-5 working days. Affecting my business. I cannot use two facture authentication. Literally my phone is useless. So frustrating. Any advice…?3.3KViews0likes0Comments