Can I as a customer have unlimited data for 16 pounds?

[VictorA_550384]

Here they're offering unlimited data for 16 pounds: https://smarty.co.uk/plans/unlimited?vc=15Mth16UnlJun24Aff

But as soon as I click it, it goes to my account and it tells me I have to pay 20? I think this is because I'm already a Smarty customer, and it looks like this offer is for non-customers then. Why can't I have the discount? It makes no sense treating customers worse than non-customers.

[MSF]

@VictorA_550384  I think that you already raised this on the forum page and I replied.

[Unitysounduk]

Hi if you webchat smarty and ask them to move your plan it will take effect on your next auto renewal date 

There is an offer for 

£15 for unlimited data 

At the moment 

Hope this helps 

[MSF]

@Unitysounduk The original post was in August 2024 but it looks like the quoted link referred to June 2024 - perhaps that was why it was no longer valid?

By clicking on it today, it goes to a £16 offer.

As you say though, by contacting Smarty Support it is usually possible to change to any currently offered plan on special.

[Unitysounduk]

@MSF 

It's £15 at uSwitch at the moment 

https://www.uswitch.com/mobiles/sim-only-deal/60a51832542a8a0126706f2938ffbd43d3f32a2d/?position=2&l...

[MSF]

@Unitysounduk I wonder whether they will honour a deal that is offered via a third party?

[Unitysounduk]

@MSF 

They will as long as it's still being offered