FAQ - SMARTY Community

Which devices are compatible with our 5G network?

Supported Devices If your device isn’t listed, you may not be able to use our 5G network, however, you’ll still have access to our 3G and 4G service. Manufacture Model Alcatel TCL 10 5G Apple iPhone 14 Pro Max iPhone 14 ...

Getting started with SMARTY

All the info you need on switching, activating, SIM deliveries... Activating my SIM Begin your billing month and start using your shiny new plan. Activating a spare/bonus SIM or a SIM bought in a shop or other online supplier Have a SMARTY SIM an...

About SMARTY

If you're brand new to SMARTY, here's what we're all about. Save money on your mobile phone bill with SMARTY Money-saving tips, from SMARTY. New to SMARTY? Discover our simple range of plans. SMARTY and Three Wondering about the relationship between...

Data, calls and texts

Discover what's included in each SMARTY plan. How can I change my plan? If you want to upgrade to a bigger plan or downgrade to a smaller plan, here are just a few things to keep in mind. How does the data discount work? Learn how unused data is t...

Network and service

Network upgrades, WiFi calling, and troubleshooting network related issues. Network coverage Discover why the SMARTY network is so powerful. Mobile and Broadband Estimated Maximum Speeds The estimated maximum speed that the SMARTY Network (powere...