Forum Discussion

Collett_1840340's avatar
Collett_1840340
SMARTY Pioneer
06-03-2023

When do I get my original number

When do I get to use my old number ***********

6 Replies

  • BerylHu_1925908's avatar
    BerylHu_1925908
    SMARTY Pioneer
    18-03-2023

    That is not my old number 

  • MSF's avatar
    MSF
    SMARTY Guru
    06-03-2023

    When you join Smarty, the sim you activate is assigned a random number. You need a PAC code from your old network to give to Smarty so that they can move that number over to the smarty network (and to your account).

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    06-03-2023

    When did you give your PAC to SMARTY Collett_1840340

    You might want to remove your mobile number from your post - a bad actor could misuse this information.

     

    • BerylHu_1925908's avatar
      BerylHu_1925908
      SMARTY Pioneer
      18-03-2023

      I gavel  my PAC number today 

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        21-03-2023

        As MSF mentioned number transfers take place the following business day, which for PAC submissions on Saturday or Sunday is Tuesday, unless there's a following bank holiday.

        Your number should transfer to SMARTY sometime on 21-Mar-2023 BerylHu_1925908