Want to use my old email

[BillyCupid]

Smarty wont let me use my old email that I used to have with them before years ago. I want to use my old original email so how do I get them to delete that old email so that I can use it on a new set up with Smarty?

Thanks

[MSF]

@BillyCupid Is that old account still live? Can you sign into it?

[BillyCupid]

Hi it was an old account that was closed but the email was not deleted, its going to happen so so that I can re use my old email, many thanks 🙂

[JodieC · Accepted solution]

Hey @BillyCupid 

Thank you for reaching out to our SMARTY community forum!

Please contact our customer support team so we can scrub your email from our systems, once this has been done, you can re-join SMARTY using the same email address.

If there's any issues on the webchat platform, please ask to be transferred to me (Jodie) and I will do this for you! - 

https://smarty.co.uk/contact

I hope to hear from you soon!

- Jodie