Forum Discussion
Voicemail PIN Reset
The voicemail instructions say use *6 if you've forgotten your PIN but this simply prompts a response that the PIN hasn't been entered. A new PIN is sent by SMS after 3 attempts but this PIN isn't ac...
Dip,
Before I posted my initial post to you, I did exactly as I suggested. At no time was I asked for an existing pass code (despite there being one).
Maybe I'm just lucky.
If things aren't working for you with what is suggested, or the way you've tried, you will need to contact a Smarty Agent via Webchat. You'll need to explain simply, but exactly what your problem with the pass code for your voicemail is
Thanks Steven, I've got in touch with an agent and they're deactivating my voicemail and I'll try setting it up again. Thanks for taking the time to help.
