Forum Discussion

AdrianS_2266893's avatar
AdrianS_2266893
SMARTY Pioneer
20-05-2024

URGENT - No Data

I should have 34 GB of data but not there and need it now as no data

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    20-05-2024

    AdrianS_2266893  You're going to need someone to look at your account, from the limited amount of info you have given.

    As we cannot look at your account, I suggest a web chat with Smarty Support

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    20-05-2024

    This is the Smarty Community Forum, we are customers, like you, we don’t work for Smarty. 

    You need to contact Smarty directly, via webchat, available from 08.00 - 20.00 seven days a week. 

    34 GB is not a usual Smarty package by the way, are you sure you’re a Smarty customer, or is there another reason for the 34 GB, such as you are abroad and have bought an add on , etc ?

    Anyway, you need to contact Smarty directly.