Forum Discussion
Unable to activate SIM - unexpected behaviour
I cannot work out how to activate a SIM which I have. It's a 'bonus' one which I'd have received some time ago. I enter the last 12 digits of the SIM card on the website. Then I'm asked to login: "...
why I think the general idea is that you give the sim to someone (in this case, your wife) and they are encouraged to start an account using it. They then use their one email address to start the account.
Thanks for answering. I was expecting to create a new account with a new email address as I went through the activation process, but after I enter the SIM number I get that message:
"Log in to finish activating. Log in to the account you created when ordering your SIM card."
I don't see a way to create an account without ordering another SIM card. Perhaps I need to order another SIM card in order to use the one I'm holding?
