Forum Discussion
Transferring my number to Smarty
When did SMARTY accept your PAC Rebecca_1943419?
The schedule for switching a number to SMARTY explained online at:
https://help.smarty.co.uk/en/articles/7172594-when-will-my-number-be-transferred.Hi. Accepted on Sunday.
When did SMARTY accept your PAC Rebecca_1943419?
The schedule for switching a number to SMARTY explained online at:
https://help.smarty.co.uk/en/articles/7172594-when-will-my-number-be-transferred.
Hi. Accepted on Sunday.
Hopefully communications from SMARTY, about your number transfer, have informed you it'll be transferred by 5pm today (as MSF mentioned).
Bear in-mind there could be several hours without a mobile service.
It can take 3-4-hours, or longer, between your 'old' provider's SIM card becoming inactive, and the number you want to keep being active with your SMARTY SIM card.I'd recommend turning OFF the handset with your SMARTY SIM card, until you receive the email from SMARTY confirming your number transfer has gone through.
🍀Do it work? I'm having a similar problem
Hi Rebecca_1943419 . Sunday doesn't count as it's not a business day. Therefore, you effectively requested the transfer on Monday and it should be completed by 5pm Tuesday
Submit your PAC on a business day (Monday-Friday 8AM-5PM) for your transfer to complete by 5PM the next business day. Outside of that, it might take an extra business day, or longer if it's a Bank Holiday.
