Forum Discussion

yuen's avatar
yuen
SMARTY Pioneer
12-12-2022
Solved

Transfer number to group plan

How do I transfer my old number to a group plan? In the help page below, it shows one can select a group member to submit PAC for. But in my account setting as group owner, there is no such selecti...
Groups
  • Rebekah_150's avatar
    Rebekah_150
    13-12-2022

    Hey yuen, if you aren't being given the option when you got to Menu > Account settings > Your number. Please get in touch with our chat team and we can help make the switch for you https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

Rebekah_150's avatar
Rebekah_150
Team SMARTY
13-12-2022

Hey yuen, if you aren't being given the option when you got to Menu > Account settings > Your number. Please get in touch with our chat team and we can help make the switch for you https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

GaryCle_1992248's avatar
GaryCle_1992248
SMARTY Pioneer
15-04-2023

Hi I have two numbers on an old account that I wish to put on my new account but your advise says that’s impossible as he could not transfer old numbers to new accounts.