Forum Discussion
Text Message Problem
Hi all,
Is anyone having issues receiving text messages. ? My partner and I are both on the Smarty network and I'm not receiving messages.
I'm using Oppo X5 Find Pro, my partner is on iPhone 13
6 Replies
Hello AndrewFe_600357 Have you just ported in your numbers? I am wondering whether your phones still 'remember' the random number allocated when you activated the sim.
If that's the case, you will need to change the details in the phone settings so that the phones 'know' their real numbers. and can 'answer' to a text arrival.
No Ive not ported over, I've been with smarty for the last 4 years 🙄
AndrewFe_600357 In that case, firstly perhaps look at Network Status checker for your area. If there is still a problem, web chat with Support team to report it I think.
