Forum Discussion
Richard13
10-04-2024SMARTY Pioneer
So many questions!
Hi I signed up with Smarty on the 6th for myself and the wife and got the sims on the 9th I then activated mine with no problem and as we are both keeping our numbers I ported mine across first and o...
Richard13
10-04-2024SMARTY Pioneer
I was basically just asking what others thought of the situation, and if anyone had experienced similar, not help with it.
MSF
11-04-2024SMARTY Guru
Richard13 It sounds like your wife's sim ws taking a while to activate from what you say here. That can happen and sometimes can take a while. As JJP2RidesAgain says, if you were trying to deal with your wife's account, it seems quite right that Smarty would want to verify your right to do that - GDPR?
Did you activate her sim on a separate account or as a 'nickname' account within a group that you manage?