Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
Sol_26's avatar
Sol_26
SMARTY Rookie
08-12-2023

I texted SMS to 60154 (premium number with £2+SNC), it shows "message couldn't be delivered". I just moved to SMARTY andmived my number across.

Do you know where I can change settings  on Samsung phone to enable sending messages to premium numbers? (like those lottery text message on radio stations). 

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    08-12-2023

    Hi Sol_26 

    Thank you for reaching out to our SMARTY community! 

    SMARTY do not support shortcodes at the moment, this means you will not be able to send messages to premium numbers. This is something we are discussing with the wider team. Once we have more information, we will share it with our customers accordingly.

     

    • EamonnMor_65246's avatar
      EamonnMor_65246
      SMARTY Pioneer
      19-11-2024

      Not just premium shortcodes . My hospital wanted feedback and has a short code . Message not delivered . Very disappointed 

      • MSF's avatar
        MSF
        SMARTY Guru
        19-11-2024

        EamonnMor_65246  It is short codes in general that are not supported. There are only one or two exceptions for PAC/STAC

    • LalitaD_1801617's avatar
      LalitaD_1801617
      SMARTY Pioneer
      29-06-2024

      Any update on this?

      • MSF's avatar
        MSF
        SMARTY Guru
        29-06-2024

        LalitaD_1801617  The situation is unchanged and smarty still don't support short code sms.