Forum Discussion
Christo_2910662
06-09-2024SMARTY Pioneer
Smarty is a scam
Smarty is a scam, they take money from you for a SIM that they don't send and refuse to refund the money.
Decembersangel
06-09-2024SMARTY Motivator
Hi Christo_2910662 👋
You will pay for the '1st' month up-front and then the next payment won't be taken until 1 month after connection.
How long has ot been since you ordered the SIM? It can generally take up to 48hrs to receive it (dependant on Royal Mail).
Have you contacted SMARTY with regards to this?
https://smarty.co.uk/contact
You can email them at team@smarty.co.uk or use the on-line chat as per the above link (at the bottom of the page).
Good luck x