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Sim card data add on they sold me as a group sim and it wont activate

PaulSmi_2549227
SMARTY Pioneer
SMARTY Pioneer
 
1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@PaulSmi_2549227  That is not clear as to what you mean. A group sim is a physical sim that is part of a group. A data add on is something added to a single account.

In any case, you will need to web chat with Smarty Support if you think something is wrong; be sure to explain the issue clearly.

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1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@PaulSmi_2549227  That is not clear as to what you mean. A group sim is a physical sim that is part of a group. A data add on is something added to a single account.

In any case, you will need to web chat with Smarty Support if you think something is wrong; be sure to explain the issue clearly.