Forum Discussion
Severe Provider Change Regret
Nichola_2823073 They keep the price down by not having customer service telephone lines.
Sorry to say, but if that is important then you need one of the 'full service' providers with their attendant prices.
By the way, your number will not port over a weekend.
Ironically, the lack of weekend porting actually works in my favour on this occasion. If it had ported my phone would be effectively bricked. The factor that swung my change of provider was the EU roaming issue, which hopefully works. I've been severely stung previously by Three on that front. At least SMARTY don't tie you in for a year or more...
Nichola_2823073 In my experience on many occasions, EU Roaming has been absolutely fine with Smarty.
As you rightly say, if it doesn't work out for you, at least you're not stuck in any lengthy contract.
In fairness, I think that many of us don't need anything other than good value and a simple setup with no frills. Once you find that you have a good signal where you are, it becomes a good choice.
