Forum Discussion

Mattc540's avatar
Mattc540
SMARTY Maverick
01-04-2023

Setting up roaming - can't change APN

Hi,  I have a fair phone 4, I have tried to follow the instructions to set it up for use abroad but my APN is called 'smarty' not '3' as in the android set up guide, and I cannot edit anything in t...
Roaming
Chalkychap's avatar
Chalkychap
SMARTY Trendsetter
03-04-2023

Okay Mattc540, on your device the APN is shown as "mob.asm.net"?

Mattc540's avatar
Mattc540
SMARTY Maverick
04-04-2023

Hi there, yes it is

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    04-04-2023

    Okay Mattc540, in that case mobile data roaming with your handset should work okay. 
    Have you found there's a problem? 

    • RobertC_1919182's avatar
      RobertC_1919182
      SMARTY Rookie
      04-04-2023

      Hi Chalkychap . I have the same issue and my phone is a Samsung Galaxy S22. My Access point is called Smarty (not 3) and the field is prefilled as mob.asm.net. Will this work for roaming abroad also?

      • Betty_Swollox's avatar
        Betty_Swollox
        SMARTY Commentator
        04-04-2023

        I find this changing APN settings confusing however I know people who've been to EU not changed anything and it's still worked fine. I've read so many conflicting statements on official smarty sites also!