Forum Discussion
Renew existing SIM with a new plan
Hi, I have s Smarty SIM which has been inactive for a few months since I paused the plan. I want to reactivate it with the unlimited data 1 month notice plan currently advertised for £20/mo. But I...
Reading the terms and conditions available in the "Offer Details" window presented in the App are quite clear about the 12 month contract on the "offer".
Being an existing customer it even stays I am not eligible for the offer they are offering me.
Is it being offered to me so they can screw me over again by charging me more???
Seriously unimpressed
Yeah Richard_1983849, I too would be unimpressed if the SMARTY app offered me something I wasn't eligible to purchase.
Personally, I prefer the online dashboard at https://smarty.co.uk/dashboard.
When I've tried the SMARTY app, it hasn't impressed, nor seemed entirely reliable.
Perhaps another case of #LessSMARTY, #MoreMalarkey?
