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recorded message denying me access to a known number - why does this happen?

RobinTa_2042302
SMARTY Pioneer
SMARTY Pioneer
 
1 ACCEPTED SOLUTION

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Okay @RobinTa_2042302, might be a network issue, which is affecting your account.

Perhaps ask SMARTY Mobile about this issue - the forum member can't look any customer accounts.

Talk online to SMARTY support from https://smarty.co.uk/contact - their advisers work 8am to 8pm daily.

 

 

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2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Okay @RobinTa_2042302, might be a network issue, which is affecting your account.

Perhaps ask SMARTY Mobile about this issue - the forum member can't look any customer accounts.

Talk online to SMARTY support from https://smarty.co.uk/contact - their advisers work 8am to 8pm daily.

 

 

MSF
SMARTY Genius
SMARTY Genius

@RobinTa_2042302  Not enough info here for an accurate diagnosis.

Is it possibly an 03 number? This has happened a few times recently - I had it happen a week or so ago to me.

If you try again later, it may well clear  - that happened in my case and the call went through. The recipient of the call was unaware of any problem.