Forum Discussion
Problems with android app
My android app doesn't seem to be working right again 😞
Problems
- I have an active plan but somehow the app thinks I am not. (Luckely my Internet does work)
- trying to contact smarty via the app opens ghe wrong Web browser (I have more than one Web browser and it doesn't open my normal webbrrowser.(That means I cannot log in and so)
When do we get a good working app that does all by itself
Version 1.10.3
My smartphone
Samsung galaxy xcover pro
Android 13
2 Replies
I don't trust the SMARTY app - quite a few things don't work, and also some features are missing from the app.
The website dashboard came a year or two before the app, which seems to be playing catch-up with the website. I'm sticking with the online dashboard until the app matures.
Hi,
I'm sure you've tried uninstalling and reinstalling the app.
You can always contact web chat via the smarty.co.uk website (on any browser of your choice!)
