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Premium rate texts/short code texts

Mikejo
SMARTY Pioneer
SMARTY Pioneer

Still no progress from Smarty as to removing the premium rate restriction on text messages. This affects so many people, so I can't understand why Smarty is dragging their heels. They keep promising that its coming soon. When?

5 REPLIES 5

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

It appears this feature / service is a case of #LessSMARTY, #MoreMalarkey, @Mikejo.

LynneGr_2137925
SMARTY Enquirer
SMARTY Enquirer

I have just been reading and adding to previous threads on this subject.

I'm amazed that Smarty are happy to lose custom over not finding a way to quickly provide this feature.

I will sadly opt out next month as there is nothing SMART about trying to communicate without it

@LynneGr_2137925  As replies on the other threads indicate, only if they lose significant business will senior management decide to speed up adopting it.

Buckbam
SMARTY Maverick
SMARTY Maverick

28th of July 2024 still no change.

@Buckbam There will probably be announcement in large font on the web site when...and if.. they decide to adopt the system.