Forum Discussion
chrisgri_584538
04-12-2023SMARTY Pioneer
personal hotspot
I have an iphone and when I attempt to set up my personal hotspot, I get a notification telling me to "enable personal hotspot on this account, contact Three". I tried the Three customer service numb...
RaymondP
30-12-2023SMARTY Rookie
Same problem here. I was able to use the Hotspot facility on a trip across Europe in November without any problem. Now it seems that Three might have restricted my access.
WelshPaul
31-12-2023SMARTY Centurion
I found this:
https://forums.moneysavingexpert.com/discussion/6489878/smarty-three-blocking-tethering
It could be the result of the recent country wide outage THREE customers experienced. Maybe THREE screwed up some customers backend account settings when implementing a fix or restoring data.