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Payments

DavidBa_1848233
SMARTY Pioneer
SMARTY Pioneer

My sim has been on pause for awhile. I have re started it on the app

hiwever having re started it it still shows in the app as paused.

i looked at my bank app and it says payment of

£0 pending. That is not a missprint it does say nil pounds pending

should I try and re start the sim again

 

 

2 REPLIES 2

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

I would just give it a bit of time now for your service to reactivate. I think the £0 pending payment will just be Smarty checking that your payment details are still valid.

MSF
SMARTY Guru
SMARTY Guru

@DavidBa_1848233  I would log in to your account via the website rather than app - it often seems more reliable.