Not the plan i have picked!?

[BUSH-eha70]

Hi, 

I have changed a new plan based on the offer on my Smarty page which is 32GB for £7, but strangely I got 15GB for the same price.  Do please i need your help to change today because it is supposed to start on the 8th March 25.

I appreciate that 

Thanks

[Goddess_Bastet]

The 15GB was a Black Friday deal which I’d signed up for, I too then took the email offer to upgrade to 32GB for the same price but it wasn’t active from the date given in the email. I had to call, even then it wasn’t implemented on that date but should be next billing cycle with an offer of 17GB add-on for this month.
It seems to be buggy.

[Rebekah_150]

Hi  BUSH-eha70

I unfortunatly cannot access your account on this platform but our customer care team can assist https://smarty.co.uk/contact available daily from 8am – 8pm.