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Not able to call while roaming on 3 Ireland

clivejo
SMARTY Pioneer
SMARTY Pioneer

Whilst roaming in Ireland, I am unable to make a calls.  Before someone asks, yes I have the international number correct and this was working a month ago.  I also notice that even though there is a 4G signal the phones (Pixel 6a and 4a XL) they keep getting thrown off onto 3G.

I have opened two help conversations and have been promised that it would be fixed in 3 days, another 3 days and then more fobbing off.  What is going on?

 

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