No joy

[GrahamL_2745051]

I've received emails saying that my Sims has been activated and my old number has been transferred but, I cannot make calls. I have 4 bars on phone connection but there is a cross. Any help would be appreciated. Thanks

[MSF]

@GrahamL_2745051 Sometimes you need to give it a short while before the system catches itself up.

On your account dashboard, does it show the activated sim with correct number and also an active Smarty plan?

[Chalkychap]

Have you tried a NETWORK RESET, @GrahamL_2745051? 

Your handset's user guide should explain any resetting procedures.