Forum Discussion
No Internet
I know they don't own the mast.
But I live in a rural setting of my own choice and never had this problem in the last 3 years of living here.
But smarty know the mast is overcrowded and when I signed up to them they never told me about mast having problems.
Still take my money every month.
Stephen_2141759 As you know they don't own the mast, then what do you expect them to do?
As you say, there is not always congestion so how can they know exactly when it will be busy and still , what could they do about it? It's not like they can have an extra mast turned on at times.
The coverage checker can only tell you if there is a reasonable level of signal normally available. It cannot accurately predict when and if it will be busy in that area .
It may well end up that you need to change to a network that can offer a service that better suits your needs and is not congested at times - perhaps your previous provider?
