โ07-16-2023 05:21 AM
โ07-16-2023 10:27 AM
Hey Charles_1197892
I am sorry this has happened, there are a few reasons why this can been the case and we will need to access your account, if you can please get in touch with our chat team they can assist you directly, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am โ 8pm.
โ07-16-2023 12:28 PM
@Charles_1197892 Sorry to hear about this, but you donโt say what steps you have taken to resolve it. Surely, you havenโt just ignored it !?!
โ04-08-2024 04:56 AM
I had just renewed my plan. However, the plan is not working?
โ04-08-2024 08:51 AM
@Charles_1197892 Then you need to have a web chat with Support Team so that they can investigate.