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New, what happens to payments to my old provider?

peterPa_1342022
SMARTY Rookie
SMARTY Rookie

Saying hi with a question

Just moved to Smarty from Lebara. I cannot see any information on if or how I cancel payments to my old provider. Do payments  automatically stop when the switch completes or should I contact them?

Thank you 

1 REPLY 1

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

If you have ported your number to Smarty, which sounds to be the case, your old service terminates on the day your number transfers over, and no more payments will be taken by your old provider.