Forum Discussion
Network Status
Yes, I understand this however, I couldn't even use my mobile for personal use. My router is also for personal use. I missed so many calls with the network problems. I couldn't call out or receive calls which, for me is necessary having a chronic condition. My mobile data wouldn't even stay on to chat to Smarty about the problem. I checked the coverage before I went with Smarty. Even when the network is down the coverage signal checker tells you it's excellent!
KatieWe_2012167 A couple of points here.
Did you ever get a good signal? If not, it may be a feature of your property that is blocking the signal e.g. Faraday Cage effect due to metal beams etc. This may possibly be solved by an external antenna connected to the router.
Network Status - this cannot always be updated instantly and so there may be a lag in reports of local mast issues. Again, only relevant if you previously had a good signal.
Unfortunately, at the end of the day, it may be that this network will not meet your needs.
I wonder, did you previously have a good service with another network? If so, what was the reason for change and could you go back to them if necessary?
