Forum Discussion

JOHNBENT_542688's avatar
JOHNBENT_542688
SMARTY Pioneer
08-06-2023

My wifes phone can't be used?

My wifes phone as been cancelled because u did not received payment due to bank blocking payment could you please reinstate please thank you 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    09-06-2023

    JOHNBENT_542688  Sorry to hear this, but you are not writing direct to Smarty here.

    This is the Community forum and we don't have access to accounts.

    I suggest that the account holder will need to web chat with Support Team to try and sort this out.

    Hope it works.