Forum Discussion
Multiple posting
hey everyone
We really appreciate the feedback on this if you could please provide some examples we can take a look at this
Just ignore them! People rarely use the search feature, don't like waiting and like to be spoon fed the information to fix an issue and then they are usually gone without so much as a thank you let alone an update to inform others experiencing the same issue as to whether the advice worked for them or not.
The above isn't unique to the SMARTY community but every online forum that has ever existed.
True, but then you also get situations like the same guy posting the same question four times in a short space of time this morning, about supposedly being double charged.
And that is a good part of my concern/issue.
Why post so many times, and end up annoying people to the point they don't want to answer!
If someone was talking to us (traditional/non digital conversation) we would quickly tell someone to stop repeating themselves (to be polite)! and if necessary walk away. Some would possibly resort to swearing or something more curt and physical.
If it's not accepted in day to day speech/conversation, why do it digitally?
Maybe the SMARTY moderators could intervene by consolidating obvious repetitive posts from the same user into a single topic?
Perhaps the examples of online repetition in this forum are a reflection on the current state of society - with a majority wanting spoon feeding and maybe expecting instant answers or replies to anything posted online?
I suspect things won't change overnight, but you never know.
