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Issue with incoming calls

RaulPere_833632
SMARTY Enquirer
SMARTY Enquirer

My phone works for outgoing calls and messages. However i cannot get incoming calls. The caller gets a message of "invalid number" or "number not in service".

Is anyone else having similar issues? this is happening with three different sim cards in my family plan

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@RaulPere_833632 Have you ported in the numbers from other networks?

Probably worth having a web chat with Support Team so that they can check your account. We re Community Forum members like you and so cannot check your account.